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Step 1.- Setting Up Duo 2 Factor Authentication

1. Download the DUO app in your cellphone and set it up. You can find more information here: Duo 2 Factor Authentication

Step 2.- Setting Up the VPN

1. You can find out more information here:
   1. How to connect with Windows
   2. How to connect with Mac

Step 3.- Getting the Computer Name

1. To remote connect to a computer, you will first need the name of your work computer. First, Click the Start button and then click on the Settings ‘gear’ icon.
   
   
   
   
2.  Once the Windows Settings window opens, click the System tile.
   
   
   
   
3. Scroll to the bottom of the menu in the left column and click About.
   
   
   
   
4. In the main window, your work computer’s name is listed under the Device
   Specifications section as Device name. Please save this information for later
   when you are at home trying to connect to your work PC
   
   

Step 4.- Enabling Remote Desktop

1. Remote Desktop needs to be enabled. Here is how to check if it is enabled or not, and how to enable it if needed. If you cannot enable Remote Desktop, please contact the TaCC Lab at calclab@utep.edu and include your work PC name for assistance. First, Click the Start button and then click on the Settings ‘gear’ icon.
   
   
2.  Once the Windows Settings window opens, click the System tile.
   
   
3. Scroll to the bottom of the menu in the left column and click Remote Desktop.
   
   
4. Click the Enable Remote Desktop toggle to On if it is not already enabled and then click Confirm when prompted.
   
   

Step 5.- Checking your work PC’s Power settings

1. You need to ensure your work PC will not go to sleep so you can connect to it later. If the computer is asleep or off, you cannot connect to it. First, Click the Start button and then click on the Settings ‘gear’ icon.
   
   
   
   
2.  Once the Windows Settings window opens, click the System tile.
   
   
   
   
3. Scroll to the bottom of the menu in the left column and click on Power & Sleep. et the Sleep setting to Never.
   
   

Step 6.- Connecting to the Computer

1. Connect to the UTEP VPN.
2. Launch the Remote Desktop Connection software from your home PC. You can find this
   Windows program by searching for it, or under the Windows Accessories menu in the Windows
   10 Start menu.
   
   
   
   
3. When you are asked for your credentials, use the miners\username format or your log in will
   fail. After entering your credentials, click the OK button to connect.
   
   

After authenticating successfully, you should be connected to your work desktop and be able to see the
desktop just like you were at work and access the local files. When you are finished working remotely,
make sure that you sign out or disconnect your session and DO NOT shut down the PC. If you shut
down the PC, then you will not be able to log in to it again and will have to visit the office to manually
turn it back on.

Contact Us

Location: Woody L. Hunt College of Business, Rm. 306
Phone: (915) 747-7777
Email:   calclab@utep.edu
Web form: