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FAQ's

  1. Log into the  student portal.
  2. Access the Financial Aid and Scholarships module.
  3. Select the correct Award Year from the dropdown at the top right.
  4. If you haven't already, answer any pending questions and complete any pending requirements.
  5. Once you have been awarded, click on the Award Offer tab to review your cost of attendance and awards.
  6. If you are eligible and wish to accept a loan, you can do so in the Take Action dropdown next to the offered amount. You can accept the entire amount, a portion, or none of it - but you should always borrow responsibly.
  7. After reviewing your awards and making your loan selections, click Submit.

Ten days prior to the first day of class, financial aid begins to disburse for eligible students; your awards will be credited directly to your billing account. Any remaining funds after your balance is paid will be issued by Student Business Services (SBS) as a refund to help you pay for other educational expenses. To get your refund as fast as possible, sign up for direct deposit here; to check the status of your refund, .

If your financial aid is not enough to cover your tuition and fees, you will need to make payment arrangements.

You can review your financial aid status, as well as pending requirements and any awards offered, in the Financial Aid and Scholarships module of the .

There are several factors that can impact your eligibility for financial aid:

Please keep in mind that financial aid is disbursed by semester.

After a student accepts a loan on Goldmine, they are no longer able to make changes to their loans online. A student must email the Office of Student Financial Aid and inform their advisor that they wish to make adjustments to their loan(s). The financial aid advisor will then make the requested changes.

Follow the instructions in to submit the required documents. Most documents can be uploaded at , though citizenship and certain immigration documents must be presented in person. Once submitted, the status of your documents will be updated in Goldmine in 3-5 business days.

You may only receive federal grants in one institution each semester. Please review the Concurrent Enrollment page for information about consortium agreements that allow students to receive financial aid at UTEP for enrollment at both UTEP and EPCC.

Financial aid is awarded assuming full-time enrollment but may be adjusted if you enroll less than full-time. Please review the Enrollment Level page for more information.

You must meet Satisfactory Academic Progress (SAP) requirements to continue to be eligible for financial aid. Please review the Satisfactory Academic Progress page for detailed information on these requirements.

Loans are considered part of your financial aid award offer and all financial aid rules and regulations apply to federal and state loans also. You may still be eligible for a private loan.

SAP refers to academic requirements that students must meet by the end of every semester to continue to be eligible for financial aid. Students who don't meet requirements due to an extenuating circumstance may submit a SAP appeal.

Ten days prior to the first day of class, financial aid begins to disburse for eligible students; your awards will be credited directly to your billing account. Any remaining funds after your balance is paid will be issued by Student Business Services (SBS) as a refund to help you pay for other educational expenses. To get your refund as fast as possible, sign up for direct deposit here; to check the status of your refund, .

If your financial aid is not enough to cover your tuition and fees, you will need to make payment arrangements.

 

Any remaining funds after your balance is paid will be issued by Student Business Services (SBS) as a refund to help you pay for other educational expenses. To get your refund as fast as possible, sign up for direct deposit here; to check the status of your refund, .

UTEP offers a summer grant depending on the availability of funds. You may also be eligible for other types of aid.

An Exit Counseling is an online tutorial that reminds you of your rights and responsibilities as a federal student loan borrower or recipient of a TEACH grant, and is required by the U.S. Department of Education. You should complete this tutorial at  after you enroll less than half-time, stop attending, or graduate from UTEP.

UTEP Federal School Code: 003661

Connect With Us

The Ãå±±ÂÖ¼é of Texas at El Paso
Office of Student Financial Aid (OSFA)
Mike Loya Academic Services Building, Room 204
500 Ãå±±ÂÖ¼é
El Paso, Texas 79968

E: studentfinancialaid@utep.edu
P: (915) 747-5204
F: (915) 747-5631