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PaymentWorks is a Business Identity Management platform that UTEP will be using to verify supplier identity and ensure compliance. Joining PaymentWorks as a UTEP supplier is a requirement to receive payment for any delivered goods or services.

PaymentWorks mitigates the risk associated with manually collecting your information by eliminating the collection of documents through fax, email, snail mail, or in person, and providing a secure repository for all this information. Once you submit your information in the portal through the registration form, and it is approved by UTEP, you will receive an e-mail notification that your registration has been approved. At that point, you will be eligible to receive payment.

You must reach out to the department you are working with and they will send you a PaymentWorks invitation.

When logged into PaymentWorks, suppliers can access help resources by clicking on the Help link in the upper-right section of the screen. If necessary, use the "Contact Support" option to submit inquiries and/or to report issues, for step by step instructions click here.  

All supplier updates will be managed through PaymentWorks. Existing suppliers who wish to update their address, identity information, or ACH banking details will process changes in PaymentWorks. All profile changes will update in the Ãå±±ÂÖ¼é’s Enterprise Resource Planning (ERP) system, PeopleSoft. For information/instructions visit our Supplier Aid website.

Suppliers cannot upload invoices into PaymentWorks. You should contact Disbursement Services at accountspayable@utep.edu to inquire about the invoice submission process.

You can access your PaymentWorks profile and review the invoice payment status by accessing the Invoices tab. For instructions, click here.

1.  Process invitation with their ITIN (International Tax Identification Number)
2. IF, foreign vendor does not have ITIN, please contact Purchasing Office (vendorinquiries@utep.edu) for the next steps on completing registration
3. Follow instructions from Purchasing
4. Once ITIN is received/assigned, foreign vendor must come back to PaymentWorks to reflect ITIN.
   1. VENDOR IS RESPONSIBLE TO KEEP PROFILE CURRENT

No ‐ PaymentWorks will replace the current SIF application.

Do not re-send invitations unless the supplier notifies you that they did not receive the initial e-mail. Suppliers will receive reminder notices: e-mail notifications are automatically generated:

 If after 28 days the supplier does not take action but still needs to complete the registration you can resend the invitation, for instructions on how to resend click here.

1. Process invitation with their ITIN (International Tax Identification Number)
2. IF, foreign vendor does not have ITIN, please contact Purchasing Office (vendor-inquiries@utep.edu) for the next steps on completing registration
3. Follow instructions from Purchasing
4. Once ITIN is received/assigned, foreign vendor must come back to PaymentWorks to reflect ITIN.
   1. VENDOR IS RESPONSIBLE TO KEEP PROFILE CURRENT

No, suppliers who need to make changes need to login to PaymentWorks to update their profile. They can also login at any time to enter update or add remit addresses (if applicable), change ACH bank information, and add users who can access their profiles.

When logged into PaymentWorks, suppliers can access help resources by clicking on the Help link in the upper-right section of the screen. If necessary, use the "Contact Support" option to submit inquiries and/or to report issues, for step by step instructions click here. 

Onboarding time for new suppliers depends on several factors, most importantly how long it takes the supplier to complete the registration process. On average, it may take approximately 72 hours for a supplier to be available in PeopleSoft. Onboarding delays may occur if a supplier is found to have sanctions against them or if there are other validation obstacles

• Submit a Help Desk ticket to helpdesk@utep.edu for any PaymentWorks training inquiries.
• For Vendor status updates contact vendorinquiries@utep.edu.
• Suppliers can receive technical support by using the Help link and using "Contact Support" option to submit inquiries and/or to report issues, for step by step instructions click here.