Refunds
Where's My Refund?
Students can review the status of their refunds by going to page. If no information is displayed or if you have questions about your refund please email sbsrefunds@utep.edu.
How to add Direct Deposit account for students:
Student Business Services does not have access to this information for security reasons. Only the student can view, change or add/delete Direct Deposit information by following the instructions below. (click Details)
Refund Policy
Complete withdrawals by Parts of Term
Refund Policy (per ) - Complete withdrawal (by Parts of Term)
Refund policies are established by, and are subject to change by, the Legislature of the State of Texas and are applicable to complete withdrawals.
Refunding of applicable tuition and fees for complete withdrawals (by parts of term) will be made under the following conditions.
| Prior to the first class day | 100% |
| During the first five class days | 80% |
| During the second five class days | 70% |
| During the third five class days | 50% |
| During the fourth five class days | 25% |
| After the fourth five class days | No Refund |
| Prior to the first class day | 100% |
| During the first, second, or third class day | 80% |
| During the fourth, fifth, or sixth class day | 50% |
| Seventh day of class and thereafter | No Refund |
| Prior to the first class day | 100% |
| During the first class day | 80% |
| During the second class day | 50% |
| During the third class day and thereafter | No Refund |
UTEP will refund tuition, fees and charges paid by a sponsor, donor, or scholarship to the source rather than directly to the student who has withdrawn, if the funds were made available through the institution.
NOTE: Percentage of refund is based on the total tuition and mandatory and incidental fees assessed, not on the amount paid. Unless the student withdraws completely from school prior to the first official class day, the student is responsible for a percentage of the total tuition and mandatory and incidental fees assessed. Students should contact the Student Business Services Office at sbs.utep.edu or 915-747-5116 with any questions.
Dropped Courses
- Refund policies are established by, and are subject to change by, the Legislature of the State of Texas and are applicable to dropped course(s).
- Refund of applicable tuition and fees will be made for course(s) from which students drops course by census day first twelve (12) class days of a long semester or corresponding class days for shorter period for a summer session term.
Census Date is defined as:
- the 12th class day for Fall or Spring semesters and Summer terms of 10 weeks or longer;
- the fourth class day for terms of more than five weeks, but less than 10 weeks;
- for terms of five weeks or less, please refer to the official Scheduling Calendar online for the specific semester in which the drop occurs.