Faculty Frequently Asked Questions
At the RADC we are able to help you with both physical and virtual environments. We support many different operating systems including Windows and different Linux distributions. We also have an HPC Cluster with the ability to process data and perform complex calculations at high speeds. You can request an account and use it for research, data calculations, AI and machine learning, running simulations and other tasks.
On the physical side, we can provide the infrastructure for servers, including rack space, power, cooling, network infrastructure, fire supressant system, administration support and more.
If you already have a server and are ready to place it inside the RADC, you can fill out a request to have your machine
situated within the server room. Please note the server needs to be rack mountable.
If you need a server and are unsure of what to purchase, we can help you find a machine that best suites your needs. We will quote a machine based on the information you pass to us, we will set up everything for you, and give you the choice of
either granting you admin privileges or doing the System Administration for you.
We can also help you quote workstations or laptops for investigation and research purposes.
A Virtual Machine can help you in testing out a whole box of ideas without the need for a workstation and without breaking
a physical system, also with the benefit that you don't need to purchase a physical machine and significant cost savings. There is no need for physical space for your server. Greater availability and easy recovery in case of disaster. You will also have the ability of running backups and furthermore this is a green technology.
If this interests you, make your way to our Help And Support page
to request a VM Help and Support
If you are in need for a stronger computer with access to any of UTEP's software or need software that might otherwise not run on your home PC, you can easily request a VDI from us.
Make good use of the VDI advantages such as:
* The deployment, management and replacement of virtual desktops is easier and faster
* Bis savings in equipment purchase
* Keeping all your resources (files, software, etc.) in a centralized location
* Ease of access
* Easy recover in case of disaster
We can offer Virtual Desktops and Workstations if you are in need of a stronger PC or need specific software. You can make a request with us at the Help And Support Page Help and Support
Having access to the HPC will allow you to run large and complicated computations that may otherwise be impossible to run on a personal computer. You can use the cluster for research, data calculations, AI and machine learning, running simulations and other tasksIf you are in need of our powerful HPC clusters for research.
If you are in need of our powerful HPC clusters for research, you can fill out a request with us without hassle here Help and Support
Being an HPC partner allows you to secure space within the RADC. More Information will be given on this shortly...
More Information will be given on this shortly...
Hosting your server at the RADC comes with quite a few positives. Physical server hosting with us gives you access to a
controlled environment that comes with Cooling, Power, Fire protection, Administrative support and Operating System set up.
We have a centralized storage that can be used for both physical and virtual implementations.This approach provides advantages such as data preservation due to fault tolerance and different raids setup, this is critical in the event of catastrophic hardware failure. This setup also improves physical security of your data, being located at a secure location. Your data is also secured by implementing encrypted virtual and private networks, firewalls and rigorous password protection. You also get improved reliability and update speed.
If you are in need of requesting storage space for your servers or application you can fill out a request here Help and Support
If you have selected for us to do the Server Administration, you do not need to worry about
physical access to the machine. We will take care of the installation, OS installation, additional software and updates for the
machine.
If you have selected to get grated Administrator capabilities and want access to your physical server, you will need to apply
for control access to the server room in the following link Help and Support
You need a sponsor account. Reach out to your Business Center or CAO for them to start the process. Once you are notified the sponsor account is ready, proceed to provide us with the user's information.
You need a sponsor account. Reach out to your Business Center or CAO for them to start the process. Once you are notified the sponsor account is ready, proceed to provide us with the user's information.